Apology for the Service Disruption | Resolved | Apology Coupon Issued
An issue with copainter’s coloring feature occurred but has now been resolved. No tickets were used, and a 10-ticket apology coupon has been provided to affected users.
Thank you for always using copainter.
During the period below, an issue occurred where copainter’s coloring feature was unavailable.
- Incident period: Tue, Oct 28, 2025, around 16:00 – Wed, Oct 29, 2025, around 10:00
- Issue: An error occurred when using the coloring feature, making it unusable
- Current status: Resolved
What we did: Because the coloring process did not start, no tickets were consumed.
We sincerely apologize for the inconvenience and trouble this has caused. We will work to prevent similar incidents from happening again.
As an apology, we have prepared a coupon that allows you to receive 10 tickets. Please enter the code from “Coupon” on My Page to use it.
- Coupon expiry: 2025/11/05 23:59:59
- Coupon code: NQM_D2HS8LZ4RM
Thank you for your continued support of copainter.
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